Frequently asked questions

myConnect is an all-in-one community platform. It brings discussions, events, courses, membership, payments, and messaging into a single place, so your community doesn't have to run across five or six different apps.

Not-for-profits, sports communities, residential communities, event organisers, SMB and business communities, creators and influencers, and associations, plus any other group that needs to organise and grow together.

Yes. Migration support is included on the Custom plan, to help you bring your existing members and content across from another platform.

No. myConnect is built for organisers and admins to set up themselves, no developer needed.

Yes. Every plan works on mobile web, and a branded mobile app is available on the Custom plan.

You can create a community and use core features at no cost. Paid plans unlock additional features as your community grows past 100 members.

Those tools each cover one piece of running a community. myConnect combines discussion, events, courses, payments, and messaging in one place, under your own brand. See the Why myConnect page for a full comparison.

Yes, custom domain and branding are available on the Custom plan.

Yes. myConnect is built by an experienced enterprise technology team, with data encryption in transit and at rest, role-based access controls, regular backups, and continuous monitoring. We don't hold formal certifications like ISO 27001 or SOC 2 yet.

You can cancel at any time, and your community stays accessible until the end of the current billing period.